Successful federal modernization requires an artful blend of people, process, and technology—with a relentless focus on enabling business transformation. A “digital playbook” can provide a comprehensive guide to the process, describing both overarching strategy and tactical approaches. Using a templatized technology strategy can boost mission outcomes while humanizing data-driven modernization and leveraging artificial intell...

Modernization can feel like an uphill battle in government. It's not that people don't want to make things better. It's just that they fall into thinking that change is not possible. But innovation is happening all the time. The key is to find ways to bring that innovation forward and use it as a catalyst for change. Join us online Wednesday, April 17 at 12 p.m. ET/9 a.m. PT as we discuss nine different ways innovation can transform your emplo...

Experience the Future of Digital Transformation at the Zscaler Public Sector Summit on April 4, 2024! The summit is a premier event that's quickly become a landmark in the world of cybersecurity. If you haven't experienced it yet, 2024 is the perfect year to start! Here’s what makes the Zscaler Public Sector Summit an unmissable event: Inspirational Keynotes: Prepare to be inspired by a lineup of industry pioneers, including our visionar...

DESCRIPTION: The Shared Services concept of sharing a service or critical expertise across multiple business or mission functions within a particular agency or across multiple agencies has been around for many years with the intent of building high-quality capacity through economies of scale. The goal for Shared Services is to improve quality, consistency, and timeliness, reduce duplicative investments, and provide cost effectiveness of servic...

The whirlwind of artificial intelligence tools in 2023 proved the government is eager to embrace the technology as soon as possible. An overwhelming 99% of agency leaders agree investing in safe and effective AI is essential to fulfilling their mission, according to a recent survey conducted by Wakefield Research on behalf of ICF. Despite being rich in data, many agencies are lagging in the data modernization needed to support AI – and c...

DESCRIPTION: Government and industry leaders are embracing an accelerated pace of Change. Digital Transformation is an approach they use to identify potential disruptions, create or modify status quo business processes, work culture, and customer experience, to meet the evolving challenges and promote used in government and industry to create or modify the status quo business processes, work culture, and customer experience to meet he evolving...

Digital forms have been a welcome replacement for government agencies and constituents alike. However, online forms also bring unique challenges and complexity. Join us online Monday, Feb. 12 at 4 p.m. ET/1 p.m. PT to learn from government leaders and your peers as we discuss all things digital forms: the good, the bad and the ugly.

Digital services have the power to transform how people interact with government agencies. For example, instead of waiting in an hour-long line to update your driver’s license you could renew online. However, for digital services to be truly revolutionary they must be accessible to everyone. Accessibility can take many forms; it can mean providing tools to aid those with disabilities, using inclusive language to not alienate populations...

Join us for a fireside chat with Dr. Ernest Reed, Director of the Category Management Support Office (CSMO), Office of Procurement, Acquisition and Logistics (OPAL) at the Department of Veterans Affairs. Dr. Reed will talk about the VA's implementation of Category Management as they work to buy smarter and more like a single enterprise. In addition, he will be talk about the challenges and opportunities inherent in implementing category manage...

There has been a dramatic shift in the way we work. For the past three years, employees have gone above and beyond to get the job done. However, just getting the job done is no longer enough. Now, we need to innovate and try new things. Join us at the GovLoop offices on Wednesday Dec. 13 at 4:30–6:30 p.m. ET to hear from government experts about how to truly innovate in the current world of work.